Privacy Policy
Moksha Caffè
Last updated: 26 Jan 2026
Moksha Caffè (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law.
Who we are
Moksha Caffè
Brighton, United Kingdom
If you have any questions about this policy or how we handle your data, please contact us at: info@mokshacaffe.co.uk
What data we collect
We only collect personal information that is necessary and relevant.
This may include:
- Name
- Email address
- Gift voucher details (recipient name, email, message, value)
- Payment information (processed securely by Stripe – we do not store card details)
- Messages you send us
- Technical information such as IP address, browser type, and pages visited (via Google Analytics)
How we collect your data
We collect data when you:
- Complete a form on our website (for example, buying a gift voucher or contacting us)
- Make a payment
- Browse our website (analytics cookies)
How we use your data
We use your data to:
- Process gift voucher purchases
- Send gift vouchers and order confirmations
- Respond to enquiries
- Improve our website and services
- Meet legal and accounting obligations
We do not sell your data and we never use it for unrelated marketing.
Payments
Online payments are processed securely by Stripe.
We do not store or have access to your full card details. Stripe acts as a data processor and handles payment information in accordance with their own privacy and security policies.
Cookies and analytics
Our website uses:
Essential cookies
These are required for the website to function correctly.
Analytics cookies (Google Analytics 4)
These help us understand how visitors use our site so we can improve it.
We only load analytics cookies if you give consent via our cookie popup.
Google Analytics may collect:
- pages visited
- device and browser type
- approximate location
- time spent on site
IP addresses are anonymised.
You can change or withdraw your consent at any time by clearing your browser cookies.
Who we share data with
We only share data where necessary, including:
- Stripe – to process payments
- Website service providers – for hosting and email delivery
- Accountants / legal advisors – where required by law
All third parties are required to handle your data securely and lawfully.
How long we keep your data
We only keep personal data for as long as necessary:
- Gift voucher and transaction data – for legal and accounting purposes
- Enquiry data – for customer service follow-up
- Analytics data – anonymised and time-limited
When data is no longer required, it is securely deleted.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request a copy of your data
- Withdraw consent at any time
To exercise these rights, email: info@mokshacaffe.co.uk
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Data security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.